Going beyond IT
outsourcing, Business
Process Outsourcing
(BPO) is increasingly
becoming the strategic
choice of companies
looking to achieve
cost reductions
while improving
their service quality,
increasing shareholder
value and focusing
on their core business
capabilities.
Sellcraft BPO practice
is a combination
of the right people
with the ability
to deliver solutions
based on an end-to-end
strategy. With the
right combination
of strategy, processes
and technology,
the BPO arm is built
on a solid platform
of transition capability,
processes, activity
based management
skills and ability
to use all this
to build and deliver
business value.
Sellcraft experienced
senior team, which
is part of the
BPO practice,
has the ability
to conceive and
implement for
our clients, solutions
that deliver tangible
business results
and make an impact
on their financial
performance.
IT Enabled Services
consist of the
application of
technology, functional
infrastructure
and defined methodologies
with the objective
of providing best-of-breed
solutions for
outsourced IT-intensive
business functions
/ Processes.
It includes functions
such as Contact
Center Services,
Document Management,
and health care
services.
Services:
Sellcraft provides
a flexible business
model to meet
the customers
business needs
through customized
pricing structures,
while ensuring
high quality &
cost effective
timely solutions
to its business
partners by way
of efficient staffing,
well-defined methodologies
and clear-cut
objectives, which
results in value
creation, a delightful
customer service
experience and
help you grow
revenue, increase
customer satisfaction
and prepare for
future growth.
We offer a range
of integrated
business process
outsourcing solutions,
encompassing back
office processes,
Contact Center
services including
voice, e-mail
response, real-time
chat, knowledge
management, CRM
architecture and
other value added
services to large
global corporations.
1.Contact
center services
2.Back
office services
3.Health
services
