Sellcraft now offers specialized services on Linux platform and open source consulting. Linux is free, increasing the user base exponentially, it has open office and GUI identical to windows, is secure from virus and worms.
System Administration Solutions
Keeping your IT environment running smoothly requires constant supervision. You need to install
patches and application updates, monitor system status and performance for potential problems,
and quickly resolve issues no matter what time of day—or night—they occur. While these are
important jobs, they can distract your IT staff and keep them from focusing on moving your
business forward.
IT support that meets your unique needs
ViaWest System Administration Solutions provide you with the right level of
service your business needs supported via hosting or colocation. Whether you
are looking for a little support or a lot, our system administrators can help
monitor and manage your systems and perform the day-to-day work needed to
minimize the chances of problems occurring. In addition, our optional analysis
and review services allow you to rely on our expertise to provide recommendations
that will help your IT infrastructure scale and grow along with your business
needs.
Around-the-clock monitoring by experienced IT professionals
All ViaWest System Administration Solutions are supported by our onsite
network operations centers (NOCs), from which our experienced engineers
monitor your systems around the clock. If a problem occurs, NOC staff members
will immediately attempt to solve it before escalating it to your staff. Because we
have the in-house expertise to handle most issues, greater than 80 percent of
trouble tickets are resolved by ViaWest engineers. By stopping problems in their
tracks, we minimize the need to call in our clients’ IT employees, allowing them
to focus on what they do best—building and managing their companies’
revenue-generating products and services. ViaWest System Administration
Solutions packages are designed to support either Microsoft Windows or Red Hat
Linux operating systems (OSs). While all include patch and update management,
around-the-clock monitoring by the onsite NOC, and access to the ViaWest
Metrics performance reporting service .
